You're the best.
Occasionally, we deal with insurance claim denials. We sometimes have to navigate through seemingly arbitrary decisions and baffling appeals processes. We understand how maddening it is to spend hours listening to insurance reps try to explain why treatment that was approved one day isn't covered the next, or why the letter we received - from the insurance company, no less - stating that a provider is "in network" actually means the provider is "out of network."
And you wade through this mess everyday. On behalf of people you've never even met.
I'm not naïve. I understand that Virginia Oncology Associates benefits by having patient advocates like you on its staff. Of course it does.
But your voodoo magic to get Abi the anti-nausea medicine she pretty desperately needed last week? That was so much more about compassion than VOA's bottom line. Your responsiveness made us feel like we were the only case you were dealing with. Your calling simply to check on our girl was so very, very touching.
Ainah, I don't believe cancer is a force for good. I don't believe that someday, after immunotherapy is completely successful and our girl spends her days with John putting the finishing touches on the cabin they've built outside of Charlottesville, we'll all suddenly understand how Abi getting this terrible disease was part of some master plan to make the world a better place. Nope. Not for a second.
But I do believe some really good things can come of cancer, if only we're open to them. And I'm certain the opportunity to meet you - you specifically - is one of those good things. And I'm certain that your determined compassion inspires others to give more of themselves to help those who need help. Because it has for me.
Ainah, Abi is feeling MUCH better as a result of your efforts. She's sleeping better. She's eating more. It appears she's maintaining weight, and maybe even gained a few pounds. She's been able to manage her pain because she can keep her pain meds down. Most importantly, she's enjoying time with some of her favorite people in NJ because she feels well. She's right in the thick of preparing for Jonathan and Lizzie's shower this weekend. She's so excited.
Will this last? Honestly, it's not a question I'm even ready to consider. But for the past few days, you've given her such a gift.
The gift of time well spent.
And that might be the best gift anyone can ever receive. That anyone can ever give.
Thank you, Ainah. You really are the best.
P.S. I really hope you'll let us snap a photo of you and Abi during her appointment with Dr. McGaughey this Wednesday. I'd love to add it to this post.